Dental Insurance Information

Our insurance coordinators deal with many different insurance companies. Some companies offer many different dental and medical plans. These companies can change benefits, co-pays, and deductibles many times throughout the year. We do our best to provide you with accurate coverage estimates based on information available to us. At times, it is almost impossible to accurately estimate a patient’s insurance co-payment. Many insurance companies will not give out fees until after the treatment is completed. Dealing with these companies can be difficult and time consuming. As a courtesy, we ask that you keep us informed of any change to your insurance. It is important that all information about you and your insurance is current.

Our office participates with the following insurance companies:

  • Aetna PPO
  • Cigna PPO/UFT
  • Delta PPO
  • Dental Benefits Providers
  • Dentemax Network
  • Empire BC/BS PPO
  • Guardian PPO
  • MetLife PPO
  • Oxford DHMO
  • Principal Life PPO
  • SunLife Financial PPO
  • UnitedHealthcare PPO

Understanding Dental Insurance

If you have an insurance thatwe do not participate with, we will gladly file a claim on your behalf oryou may wish to submit the claim yourself for reimbursement.In general, insurers process claims filed directly by patients faster than those filed by the service providers (dental offices).

Further, most dental insurance policies are limited and often only pay for a portion of the procedure(s) that may need to be done.


The majority of dental plans reimburse approximately 30-80% of treatment costs. With this in mind, we ask that 20% of the fee be paid at the time of treatment.

Private & Group Insurance

As a courtesy to our patients with medical and/or dental benefit plans, we will submit necessary claim forms, receipts, and other information to your insurance company.

Upon receipt of an insurance payment, any balance due will be billed to you. If you have deposited an excessive co-payment, it will be refunded to you.